Privacy Policy
Last updated: 8/28/2025
1. Information We Collect
dloou collects information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:
- Account information (name, email address, company details)
- WhatsApp conversation data and messages
- Lead and customer information you input into our system
- Usage data and analytics about how you use our platform
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our WhatsApp conversation management services
- Process and manage your customer conversations and leads
- Generate insights and analytics about your business communications
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:
- With WhatsApp Business API to facilitate message delivery
- With service providers who assist us in operating our platform
- When required by law or to protect our rights and safety
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest.
5. Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us at privacy@dloou.com.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@dloou.com.